Conditions d’utilisation

TERMS OF SERVICE
Last updated: August 2026

Please read these Terms of Service carefully before placing an order on chadao.co.uk. By accessing our website or placing an order, you agree to be bound by these terms.

1. ABOUT US

Chadao is operated by SEOLO ONE LLC, a company registered in Wyoming, United States.

Website: chadao.co.uk
Contact: hello@chadao.co.uk

2. ELIGIBILITY

By placing an order, you confirm that:

— You are at least 18 years of age
— You are legally capable of entering into a binding contract
— You are ordering for personal, non-commercial use unless otherwise agreed

3. ORDERS AND CONTRACT

When you place an order on chadao.co.uk, you are making an offer to purchase the selected items. A contract is formed when we send you an order confirmation email.

We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, stock availability issues, or suspected fraud. If we cancel your order, you will receive a full refund.

4. PRICING AND PAYMENT

All prices are displayed in British Pounds (GBP) and are inclusive of any applicable taxes unless stated otherwise.

We reserve the right to change prices at any time. The price applicable to your order is the price displayed at the time of checkout.

Payment is processed securely by Stripe. We accept major debit and credit cards. We do not store your payment details.

5. SHIPPING AND DELIVERY

We ship to addresses within the United Kingdom. Estimated delivery times are provided at checkout and are indicative only — we are not liable for delays caused by carriers or circumstances beyond our control.

Risk of loss and title for items pass to you upon delivery to the specified address.

6. RETURNS AND REFUNDS

Our Returns and Refund Policy forms part of these Terms of Service and is incorporated herein by reference. Please review it carefully before placing your order.

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your item(s) without giving any reason.

7. PRODUCT DESCRIPTIONS

We make every effort to display our products as accurately as possible. However, colours, textures, and dimensions may vary slightly due to screen settings and the handcrafted nature of some items.

We do not warrant that product descriptions or other content on our website are accurate, complete, or error-free.

8. INTELLECTUAL PROPERTY

All content on chadao.co.uk — including text, images, logos, and design — is the property of Chadao or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Chadao shall not be liable for any indirect, incidental, or consequential loss arising from your use of our website or products.

Our total liability to you in connection with any order shall not exceed the amount paid by you for that order.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

10. CONSUMER RIGHTS

Nothing in these Terms affects your statutory rights as a consumer under UK law, including your rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

11. GOVERNING LAW

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. CHANGES TO THESE TERMS

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our website after any changes constitutes acceptance of the new Terms.

13. CONTACT

For any questions regarding these Terms of Service:

hello@chadao.co.uk
chadao.co.uk