Top Questions

Yes. Free standard shipping is available on orders over $3,500 within the contiguous U.S. Select items may also qualify when clearly indicated on the product page.

The estimated dispatch timeframe is displayed on each product page. After dispatch, standard delivery is estimated at 14–21 business days after dispatch. Express delivery is estimated at 7–12 business days after dispatch for eligible items. Furniture and oversized items delivered by freight may require additional transit time.

Yes. Every piece is backed by our quality guarantee against manufacturing defects. If something isn't right, contact us at support@skovn.com and we'll make it right.

We accept all major credit and debit cards, as well as Apple Pay, Google Pay, PayPal, Shop Pay, and other trusted providers available at checkout.

Eligible items may be returned within 30 days. Return shipping and a 15% restocking fee may apply. View our Refund Policy for complete terms.

Once an order has been placed, we’re unable to make changes. While we do not offer standard exchanges, you may request a return label and place a new order for your preferred item.

Please allow 2–3 business days for tracking updates. Tracking details are often sent as soon as the label is created, before the package leaves the warehouse.

Inspect oversized or white glove deliveries before signing and note visible damage on the carrier’s receipt. Please notify us within 48 hours of delivery with your order number and photos.

No. We currently ship only to valid street addresses within the 48 contiguous United States and Washington DC. We do not ship to Alaska, Hawaii, U.S. territories, P.O. boxes, APO/FPO addresses, or international destinations.

Orders are immediately transmitted to our warehouse for processing and shipment preparation. Once placed, they cannot be canceled or modified.